Last Updated: January 2024
Harbor-peak is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines our compliance measures and your rights under GDPR if you are located in the European Economic Area (EEA) or the United Kingdom.
For the purposes of GDPR, Harbor-peak Travel Services acts as the data controller for personal information collected through this website. Our contact details are:
Harbor-peak Travel Services
415 Railway Avenue, Suite 302
Vancouver, BC V6B 1A6
Canada
Email: [email protected]
We process personal data under the following legal bases as defined by GDPR:
If you are located in the EEA or UK, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not engage in automated decision-making that would trigger this right.
As our operations are based in Canada, personal data collected from EEA or UK residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where transfers occur to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Upon request, we will inform you of the specific retention period applicable to your data.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
To exercise any of your rights under GDPR, please contact us using the details provided above. We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. We will respond to all legitimate requests within one month.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.